DIARY Of a Retired Catering Manager
A deliberate practice
Forty-five years in the room where it happens.
Valerie Lehman spent her career in hotel catering — writing the menus, holding the floor plans, and standing quietly at the back of the ballroom while somebody's biggest day went exactly as planned. Roughly fifteen hundred weddings, plus the quinceañeras, the mitzvahs, the fundraisers, and one National Democratic Convention.
This is where she writes it all down: the business of it, the absurdity of it, and the part almost nobody teaches — how to ask a good question and then actually listen to the answer.
She also takes bookings. Half an hour with Valerie by video — for the contract you do not understand, the floor plan that will not work, or the question you have been talking yourself out of asking. See how to work with Valerie
Meet Valerie“That's not upselling. That's telling someone who has to spend the money anyway that they may as well enjoy it.” My History with Weddings
Letters from Valerie
A thoughtful note, occasionally.
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